eFX Account Manager at Ebury

📋 Description

• Act as main contact for strategic clients using Ebury Connect.
• Create and execute commercial strategies to grow revenue (upsell/cross-sell).
• Conduct regular performance reviews and follow-up meetings with clients.
• Ensure completeness and excellence in operational processes for accounts.
• Coordinate with internal teams (Operations, Treasury, Compliance, Legal, Product, and Technology) on actions to resolve incidents and implement improvements.
• Experience with FX quotation, settlement and reconciliation is a plus.

🎯 Requirements

• Previous experience in Customer Success or Relationship Management.
• Experience in international payments and foreign exchange operations.
• Experience managing corporate accounts (key accounts) or B2B partners.
• Excellent communication and stakeholder management skills.
• Analytical mindset with a problem-solving attitude.
• Advanced or fluent English.

🎁 Benefits

• Structured training via Ebury Business Developer Academy.
• Dedicated mentorship from Heads of Desk and senior Account Managers.
• Cutting-edge technology and tailor-made tools.
• Clear, accelerated career progression paths within Ebury.
• Dynamic and supportive culture with teamwork and growth.
• Generous benefits tailored to your location, including health care and social benefits.