Senior Field Operations Engineer at Dragos

📋 Description

• Serve as a technical resource for customers using the Dragos Platform in ICS/OT.
• Lead standard and moderately complex deployments onsite and remotely.
• Troubleshoot platform, networking, and integration issues.
• Perform upgrades, patching, and configuration changes; escalate complex issues.
• Collaborate with Intelligence, Services, Engineering, and Customer Experience teams.
• Refine deployment methodologies and maintain clear technical documentation.

🎯 Requirements

• 3-5 years in industrial engineering, IT, networking, or cybersecurity
• ICS/OT environments knowledge
• Strong networking fundamentals (IP, OSI, Purdue)
• Linux CLI; Python or Shell scripting
• Experience with on-premise or cloud-based enterprise solutions
• SIEM technologies and Elasticsearch exposure
• Strong analytical and problem-solving
• Travel up to 25%

🎁 Benefits

• Competitive equity package
• Comprehensive benefits plan