Country Head of Merchant Operations at Wolt
Job Description
📋 Description
- Lead and scale Merchant Services and Onboarding teams in-country.
- Align local ops with global standards and adapt to market needs.
- Deliver seamless onboarding and world class merchant service.
- Combine strategic leadership with hands on execution to drive impact.
- Partner with local leaders to ensure a consistent merchant experience.
🎯 Requirements
- Strong leadership in operations, services, or customer facing teams.
- Experience building merchant service and onboarding at scale.
- Analytical and data driven; track performance and insights.
- Clear communicator; align teams and stakeholders.
- People development focus; empower others.
- Fluent in Albanian and English.
🎁 Benefits
- Strong remuneration package and competitive compensation.
- Wolt Perks: discounts on restaurant and retail orders.
- Work equipment provided to enable success.
More Current Jobs at Wolt
Apply to other open positions at Wolt
