SMB Account Manager at Deliveroo

📋 Description

• Portfolio Ownership: Manage a large SMB partner portfolio and service excellence.
• Strategic Growth: Develop long-term account plans for renewals and new revenue streams.
• Performance Campaigns: Run campaigns to improve retention and efficiency.
• Data-Driven Consultation: Use data to identify growth opportunities for partners.
• Omnichannel Engagement: Communicate via voice, video, email, and site visits.
• Local Market Focus: Support Kuwait SMBs to thrive on the platform.

🎯 Requirements

• Commercial relationship management: Experience in account management with results.
• Bilingual Communication: Fluent in English and Arabic.
• Negotiation & Influence: Ability to handle complex negotiations.
• Analytical Problem Solving: Data-driven decisions using Excel or Sheets.
• Self-Starter Mentality: Highly organized and proactive.

🎁 Benefits

• Make a visible impact every day.
• Learn fast in an entrepreneurial environment.
• Build a career, not just a role.
• Deliver together in an inclusive culture.