Service Titan CRM & RevOps Specialist at Puente Talent Partners

You have hands-on ServiceTitan experience in a home services, field service, or contractor environment. You have configured reports, dashboards, pricebook items, campaigns, tags, forms, follow-up workflows, permissions, or similar ServiceTitan settings. You understand how CSRs, dispatchers, technicians, managers, and owners use ServiceTitan differently. You can look at a bad report or broken workflow and trace the issue back to data, process, setup, or user behavior. Your English is strong enough to train U.S.-based team members, write clear SOPs, and explain system issues without jargon. You are organized and comfortable owning a messy system without waiting for a task list every morning.

You have mapped the ServiceTitan cleanup priorities and started fixing the most painful reporting, pricebook, and workflow issues. Leadership can see open estimates, membership renewals, revenue leakage, lead sources, and operational bottlenecks more clearly. CSRs, dispatchers, technicians, and managers have simple standards for the workflows that were inconsistent before.

Leadership trusts the reports because the underlying data and workflows stay clean. Open estimates, memberships, dispatch handoffs, job closeouts, and call booking follow a consistent process. The company gets better estimate follow-up, cleaner attribution, and stronger operating visibility from ServiceTitan each week.