Junior Customer Relations Executive at Ebury

📋 Description

• Point of contact for corporate clients, providing daily operational and trading support
• Service a portfolio of 300 clients trading online via the EBO platform
• Act as ambassador for the product and service in customer-facing roles
• Liaise across internal departments to resolve client issues
• Manage enquiries across multiple platforms and currencies
• Adapt in a fast-paced environment to meet deadlines

🎯 Requirements

• Spanish fluency and professional English
• Strong client servicing and communication skills
• Ability to multitask and prioritise in busy workloads
• Experience with Microsoft Excel
• Interest in currency markets and FX knowledge
• Comfortable liaising with multiple internal departments to resolve issues

🎁 Benefits

• Career development and progression
• Tools to develop client relationship skills
• Opportunity to service your own book of clients
• Support structure to help you succeed
• Cutting-edge technology and tailor-made tools
• Dynamic and supportive culture