Customer Care Specialist - French Market at Amenitiz

📋 Description

• Support customers via chat, phone, and email with clarity and speed
• Solve real problems — not just answer questions
• Help hoteliers and property owners get genuine value from Amenitiz
• Translate product features into simple, practical solutions
• Spot patterns, think ahead, and improve how we support and what we build
• Work closely with Product and Engineering to fix issues at the root

🎯 Requirements

• Native French speaker with strong English and fluent Spanish
• Experience in a customer-facing role (chat, phone, or email support)
• Experience with CRM or SaaS tools is a plus

🎁 Benefits

• Competitive salary with performance-based incentives
• Comprehensive health and wellness coverage
• Stock options and ownership in Amenitiz
• Barcelona office with daily fruit, coffee, and sunshine
• Flexible benefits for meals, childcare, transport
• Grow with an international team and career opportunities