Customer Success Manager (Americas) at Payoneer

📋 Description

• Be the maestro of B2B relationships with clients
• Lead onboarding to ensure smooth adoption and value
• Resolve customer challenges and drive satisfaction
• Proactively share risks and priorities with CSMs
• Partner with Sales to drive growth and expansion
• Lead product adoption across client teams

🎯 Requirements

• MBA in Business, Marketing, or related field
• Strong communication and interpersonal skills
• Customer-centric mindset with problem-solving ability
• Familiarity with CRM software and customer support tools
• Experience in B2B customer success and onboarding
• Ability to collaborate across cross-functional teams