Underwriting Support Associate at Ethos Life

📋 Description

• Support underwriting team with evidence requirements.
• Track the status of applications and policies to ensure timely processing.
• Liaise between agents, clients, policy servicing and underwriters; provide updates.
• Address sales queries timely within agreed SLA.
• Generate, analyze, and distribute MIS reports to management (productivity, quality, turnaround times).
• Help process reinstatement requests; coordinate with underwriters and other teams.

🎯 Requirements

• Experience: 1–2 years in Life Insurance Operations, underwriting support or policy servicing.
• Education: Graduate in any stream; LOAMA/III certifications are an advantage.
• Technical Skills: Proficiency in Insurance Core Systems (PAS).
• MS Excel, reporting tools and MIS dashboards proficiency.
• Communication and customer service skills.
• Ability to work in high-pressure, high-volume environments.