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This job was posted more than 45 days ago 🕒

GoHighLevel is hiring

Sr. UX Researcher

📋 Description

  • Raise the UX bar across the product by identifying usability gaps.
  • Conduct competitive research and audits to turn insights into actions.
  • Partner with product managers and designers to shape user flows.
  • Synthesize user feedback from tickets, usability tests, and analytics.
  • Create clear UX documentation and artifacts to inform decisions.

🎯 Requirements

  • 3–6 years of experience in UX, product design, or related fields.
  • Strong customer and product intuition to evaluate experiences.
  • Experience conducting competitive analysis and UX audits.
  • Ability to turn observations into structured insights.
  • Collaborates with product and design teams across projects.
  • Familiar with usability testing and design systems.