Embedded Customer Success Manager at Workato


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Workato is Hiring

Job Info:
  • Company Workato
  • Position Embedded Customer Success Manager
  • Location Remote
  • Source Empllo
  • Published July 21, 2026
  • Category Customer
  • Type Full-Time


Job Description

📋 Description

  • Guide customers to develop and monetize their Workato integration product
  • Design adoption plans and enable customer teams on the platform
  • Build relationships with executive sponsors and stakeholders
  • Manage book of business to achieve net revenue retention

🎯 Requirements

  • 3+ years of experience in product management, consulting, or customer success
  • BS/BA or equivalent education
  • Experience with pricing strategies and marketing plans
  • Strong ability to design and implement technical solutions
  • Understanding of the software development lifecycle
  • Proven renewal and adoption plan delivery

🎁 Benefits

  • Vibrant, dynamic work environment
  • Multitude of benefits