Snyk is hiring

Senior Technical Success Manager

Orchestrate near term, mid term, and long term strategies for enterprise customers, ensuring they
Build and foster trusted relationships with leaders across customer engineering and security
Design and execute customized onboarding programs that help customers achieve their specific
Advocate internally for customer needs, partnering proactively with Product, Sales, and Support to
Prepare and facilitate strategic business reviews (QBRs), using data-driven storytelling to
Mobilize internal and external resources to remove barriers to adoption and solve complex technical

5+ years of experience in a customer-facing technical role, successfully engaging executives and
Experience working closely with highly technical customers in the Enterprise (Fortune 100) space in
Strong working knowledge of developer or application security tools and workflows (e.g., GitHub
Experience leading technical or engineering programs, with a proven record of thought leadership
Exceptional communication skills, with the ability to facilitate challenging discussions, handle
Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment.

Nice to have: a developer background, coding experience, or deep familiarity with modern DevOps
Nice to have: prior experience in a direct or matrixed role leading technical transformation
Nice to have: a track record of problem-solving and innovation in developing technology programs.
Nice to have: a Bachelor's degree in computer science, technology, engineering, math, business, or
Enjoys translating complex technical wins into clear business value: you love a good

More jobs at Snyk