Telephone Clinician (Night Shift)

To provide the first point of contact for employees accessing Lyra Southern Africa
To provide all the services to which the caller is entitled in a professional and respectful manner
To accurately capture all information on the database pertinent to the clinical management of the
To adhere to all clinical protocols and procedures as laid out by Clinical Management
To adhere to the operational standards as set out by Operational Management

Minimum of a Master's Qualification as a Clinical/Counselling/Educational Psychologist and current
Minimum of an Honour's Qualification as a Clinical Social Worker and current registration as such
Minimum of a B Psych Degree with registrations at the HPCSA as a registered counsellor.
Candidates must be able to undertake therapy in a minimum of two languages i.e. Afrikaans and
Knowledge about and skilled in providing Solution Focused Therapy to clients
Computer literacy & ability to type fast

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