IT Helpdesk Engineer at Tamara

📋 Description

• Set up new hire computers and ensure appropriate systems access is available by their first day.
• Provide general helpdesk support for company systems including laptops and Google Workspace.
• Manage conferencing setups and meeting platforms.
• Administer enterprise software, including user creation, access control, and IAM.
• Maintain IT hardware inventory and manage procurement of tech equipment.
• Lead IT onboarding sessions for new employees.

🎯 Requirements

• 2-4 years of IT helpdesk or IT support experience.
• Experience supporting Google Workspace, Slack, and standard business apps.
• Familiarity with conferencing tools (Meet/Zoom/Teams).
• Knowledge of identity and access management practices.
• Experience in IT hardware asset management and procurement.
• Ability to manage onboarding/offboarding efficiently.