Senior Manager, Key Account at Tamara

📋 Description

• Guide merchants through onboarding, collaborating with them and our teams.
• Teach and onboard new merchants on our products and features.
• Create plans to grow merchant businesses and expand partnerships.
• Build and maintain strong partner relationships via meetings and updates.
• Manage day-to-day merchant interactions and hold business reviews.
• Monitor merchant satisfaction and implement retention measures.

🎯 Requirements

• 3-5 years in sales, account management, or customer-facing roles.
• Customer-oriented with ability to build strong merchant relationships.
• Strategic thinker with solid project management skills.
• Strong analytics skills.
• Excellent written and spoken English.
• Able to adapt to changing requirements and manage multiple tasks.