Customer Care Advisor (Non-voice) at Tamara

📋 Description

• Answer inbound emails and respond to live chats.
• Identify customer questions, concerns, and overall needs.
• Provide accurate answers and solutions to customer queries.
• Review customer accounts and transactions to resolve issues.
• Explain Tamara services in detail.
• Based onsite in Riyadh Office.

🎯 Requirements

• Previous customer service experience (min 1-2 years).
• Native Arabic speaker; Saudi nationals only.
• Fluency in English (B1).
• University degree holder.
• Great verbal and written communication skills.
• Ability to use computers and internet applications.