Forward Deployed AI Engineer/Data Scientist at Five9, Inc.

📋 Description

• Help build and improve AI chatbots by training them with real conversation data
• Clean and organize text data to improve models
• Test virtual agents and find ways to boost performance
• Collaborate with consultants, developers, and conversation designers
• Communicate progress and requirements with customers
• Stay curious about new AI and NLP techniques

🎯 Requirements

• Bachelor's degree in CS/Data Science/Linguistics/Engineering or related
• 3+ years in Conversational AI with Python
• Experience with chatbot platforms, prompt engineering and LLMs
• Familiarity with Python and ML/data science libraries
• NLP fundamentals: language processing, AI agents, text extraction
• Customer-facing mindset and willingness to engage with clients

🎁 Benefits

• Health, dental, and vision coverage from day one
• Mental health support platform for employees and dependents
• Generous employee stock purchase plan
• Paid time off, holidays, volunteer hours, and 12 weeks parental leave